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Canon Printer Offline

Canon is among one of the major brands when it comes to IT devices. These printers are among the best printers and this hardly requires any technical servicing. But sometimes, Canon Printers might show the Canon Printer Offline Error. This error occurs when your printer is unable to connect with your device. Hence, it will show the Canon Printer Offline Error. We need to resolve this error for the better functioning of the Canon printer. There are multiple ways of solving this error. Some ways for fixing the Canon Printer Offline are given below.

Causes Of Canon Printer Offline

Given below are the causes of Canon printer offline which we need to face due to some issues.

Canon Printer Offline
Inappropriate Paper Feedings

The jammed printers are one of the main causes behind the Canon printer goes offline. You should make sure that the papers are fed into the printers properly. Because sometimes these issues are caused due to inappropriate stuffing of papers in the printer.

Canon Printer Offline
Poor USB Connections

The poor USB connectivity with the system can also cause the Canon printer offline problem. This problem may occur due to loose wirings or USB being dysfunctional.

How To Fix Canon Printer Offline For Mac Devices

Given below are the steps you should follow to fix Canon printer offline error for Mac devices.

Step 1. Firstly, you have to check all your cable connection between your Canon printer and your computer that mainly depends on the method you used for connecting your printer. Make sure that none of the cables is loose and your printer is powered on.

Step 2 After that you must check your printer’s tray for overstuffing of paper. Make sure that papers in your printer are aligned properly. Replace your previous ink cartridges with new ones, if the ‘low ink’ message is being displayed on your sprinter.  

Step 3.Then tap on the Apple menu and select “Software Update” option to install all available updates on your device.

Step 4.  Again tap on the Apple menu and select the “Restart” option from the drop-down menu.

Step 5.  The next step is to tap on System Preferences that are present in Doc. Then select the “Print and Scan” option. From the printer list double- click on your Canon Printer from the printer list. After doing this, you will see a yellow light next to your printer’s name. Tap on the Resume button.

Step 6.  After that, press “Ctrl+P” to print a document and then select Canon Printer from your list.

Step 7.  In case, your printer is still not printing anything then in that case you need to reset your printing system. For this, tap on the Apple menu and select System Preferences from the drop-down list. 

Step 8.  The next step is to select “Reset Printing System”, then tap on the “Reset” button and choose Canon Printer. Then wait for a few minutes to download and install your Canon Printer on Mac. 

Follow these steps to fix the error you face in Mac devices. If you are not able to resolve the problem by following these steps then get in touch with Mac support or Canon Printer support helpline numbers.

We Assist You For The Following

Canon Printer Offline


Canon Printer Offline fully support and assists for all compatible products for Windows. We offer every possibly required data to configure, utilize and install your Canon products on your Windows PC.

Canon Printer Offline


We offer complete support for Macintosh interface Users to ensure Effortless Canon Experience. Our professional expertise encompasses a full range of functionalities .

Canon Printer Offline


A new range of Canon products is fully compatible with most of the available smartphones. Canon’s world-class Technical Support will ensure a Seamless and Professional Quality Print.

Canon Printer Offline

Troubleshooting For Canon Printer Offline Windows

Given below are the steps you should follow to fix Canon Printer Offline Error for Windows.

Firstly, reconnect the device to your WI-Fi router. Therefore, you can ‘Forget’ your WI-FI router from your printer by accessing the settings of it. Follow the steps to reset the print settings.

  1. Firstly, press the menu/set key on the control panel.
  2. Then press the up or down navigation key to select Canon Printer and then press the Menu/Set.
  3. After that, press the up or down keys to choose Reset printer and then press Menu/Set.
  4. At last, press 1 to select “YES”.

 Then, reconnect your router. The following are the steps to connect it to a Wi-Fi network.

  • First of all, press and hold your printer’s Wi-Fi button until the Wi-Fi light starts blinking.
  • After that, once you are certain it is blinking blue continually, head ovecolor:black;r to your router. Then press its [WPS] button.
  • Then the Wi-Fi light of your router will continue to blink while searching for the available networks on your device. Thereafter, when the device connects to it, the Wi-Fi light on it will remain lit.

Spooler service is a software that is responsible to manage print jobs sent to a printer. This software is usually visible to users, and they can cancel print jobs being processed. Therefore, it also lets them manage print jobs presently on the wait list. Hence, try to restart the spooler service and also verify if this fixes the issue.

  • The first step is to press the ‘Windows’ and ‘R’ keys at the same time.
  • Then in the  “Run” dialog box, you have to type services.msc. After that press “Enter key”.
  • After that, in the list of “Windows services”, click on any service.  Then keep pressing P until Print Spooler is highlighted on your device. 
  • Right-click on the Print Spooler. Then, select Properties from the pop-up menu option.
  • After that, in the General tab, click on the Stop button under the Service status. Then click OK to save the changes.
  • This will disable the service temporarily. Now you have to delete the printing files. 
  • Open the window explorer which is located on the taskbar which is on the bottom of the screen.
  • Then go to the C drive in windows explorer.
  • Navigate and click on the Windows folder on the list.
  • Then go to System 32 and then click on Spool and select Canon Printer.
  • If prompted by the Operating system, then click on the Continue option to grant permission to access the Canon Printer.
  • After that, once you are in the printer folder, select and delete the files in it. Then, you are good to close the window on your device. 
  • Now you need to, go back to the General tab, and Start the spooler service. 
  • To start the spooler service click on the start button and then click on “Run”. After that, type services MSC, and click on OK.
  • Right-click on the Print Spooler Service and then click on “Stop”. 
  • At last, Right-click on the Print Spooler Service and click on “Start”.
  • The Last step is to reboot your PC and check if your printer connects properly.

Another method for overcoming this problem is to disable the “Use Printer Offline” option. By configuring this issue will make sure it only works when connected properly to your PC. Also, you can revert the changes if this does not resolve your problem.  

  • First, you have to click on the Start button and then open the Control Panel.
  • From it, select Hardware and Sound option.
  • In the following window, click on Devices and Printers.
  • After that, right-click on your Canon Printer and select See what’s printing.
  • Then click Printer at the top left corner, and ensure Use printer offline in the drop-down menu is unchecked. After this, once you make the changes, click on Cancel all documents, and again try reconnecting your printer.

In case, if both the previous solutions do not work, then there is some issue in your Canon Printer drivers.

  • Download Canon Printer drivers from its official website. After this, download the right Canon Printer Driver that is suitable for your computer from the list of printer drivers on the Canon website. After that, launch the Run dialog box, key in MSc in it, and then press the Enter key
  • Then, navigate through the list of hardware in the Device Manager. Open the Print queues sub-menu, right-click the printer hardware and select the  Update driver from the pop-up menu option.
  • Then, Windows will ask you the question, “How do you want to search for drivers?” then select Browse my computer for driver software, and then proceed.

After that, select the downloaded driver with the browse option when it pops up and update the driver accordingly.

  • Reboot your system and verify whether the issue gets fixed or not. 
  • Note: If you face any problem while updating any of your Canon printer drivers manually. Then you can also select the  Search automatically for updated driver software option. Therefore, choosing this option will make the OS search the internet automatically and select the best printer driver out there.

Simple Network Management Protocol is an application layered protocol that is used to manage and monitor network devices and their functions and work accordingly.

You can make a check if disabling it makes any difference in resolving your problem.

  • Firstly, locate your printer icon on your desktop or on a system plate located on the bottom right corner. Then right-click on it and select Properties option.
  • After that, click on its Ports.
  • Then, click on Configure Port option.

At last, clear the checkmark in SMP Status Enabled by clicking on the checkbox. Thereafter,  press the OK button to apply the changes and close the window.

Hence, from the above information, you will be able to fix the Canon Printer Offline issue. In case, you still feel any problem you can contact the printer service professionals for advanced troubleshooting.